Sapphire Twilight,
Wall Stock Piece
FAQ & Additional Information
What to know before ordering.
About this Wall Stock Piece
This artwork has already been produced and framed. It is offered as a one-off piece in the size and finish shown on this page, so its size and framing cannot be changed.
Care, hanging and lighting
How do you care for your framed Artwork?
You should gently dust the frame and the acrylic face of your print on a regular basis with a clean microfiber cleaning cloth. Avoid using glass cleaners or other liquids. If there are any marks on the outside surface of the acrylic, dampen one corner of the microfiber cloth slightly and rub very gently until the mark disappears. We recommend the use of a Ken Duncan cleaning cloth which will keep all your glass and acrylic surfaces dust and static free.
How will you hang your Artwork?
To get the most out of all your artworks, we recommend you install hanging track in your home or office. This is the most convenient and reliable hanging solution for your artworks and allows you the flexibility of moving them around to different spots in your home. The hanging solution we recommend is the Artiteq System.
Each Ken Duncan Artwork is fitted with two D-rings on the back of the frame. With the easy to install Artiteq system, you will not have to worry about drilling holes in your wall or trying to get your artworks level. You can learn more in Hanging Track & Accessories.
How will you light your Artwork?
While a Ken Duncan Print will look spectacular in any setting, we recommend you invest in a lighting solution that shows it at its absolute best. Our friends at 3S Lighting have worked with us to provide a domestic lighting system that is light and affordable and will allow your artwork to shine.
For further information, read our Frequently Asked Questions or call our gallery on +61 2 4367 6701 between 9am and 4pm AEST.
Shipping, Delivery & Returns
Prints & Framing
This wall stock artwork is already framed and ready for despatch. A Gallery consultant will contact you after your order is received to confirm freight and delivery arrangements for this one-off piece.
Products
After placing your order online, it will be despatched, usually via Australia Post, within 3 business days. As soon as your order is despatched, a Gallery consultant will email you the tracking number so you can track its progress.
If you need something urgently, please contact the Gallery before ordering so one of our consultants can confirm the best delivery option.
In the unlikely event of damage in transit, we will have the damaged product collected from you and replaced with a perfect one at no additional charge.
Your Guarantee
We take every care to pack and ship your goods so they arrive in pristine condition. Your package is insured from our door to yours. In the unlikely event that goods arrive damaged, we will replace them at no cost to you.
Limited Edition Prints
Ken Duncan Gallery offers purchasers of Limited Edition Prints a 60-day return and repair agreement if there is damage to your print. We do not offer a refund or return if you change your mind.
Products
Ken Duncan Gallery will provide a replacement or full refund on products that are faulty or damaged. We do not provide a refund or replacement if you change your mind.
Tours & Workshops
Participant payments are non-refundable except in the case of cancellation by Ken Duncan Group Pty Ltd. If a participant cancels with at least two weeks notice, we will endeavour to fill your place. If we can fill our place, we will refund at least 80% of the tour or workshop fees paid.