Customer Comments

Here at the Ken Duncan Group we value our customers comments and feedback. Here are some of our recent customers comments about their new prints and our service.


Just to let you know that my 2 prints arrived today (Sacred Lands 40" and Avoca Twilight 11").
They arrived in perfect condition and are more beautiful than I could ever imagine.

Thank you so much

Alison, UK

We just wanted to let you know that Colin hung the print a couple of days after delivery and it looks absolutely stunning.

We are very pleased with our purchase and will have to start saving for another wildlife print to go with it.

Each of our visitors has been taken aback by the “Power” and cannot stop looking at it – discovering many different aspects of the content and colouring.

Kind regards

Irene and Colin, NSW 

We received the print yesterday, it is fantastic. The way the colours change in the different light is amazing.  This picture brings back special memories for us ..... we  are proud to have a Ken Duncan help us remember this special time.
Thanks so much. 

Deb, VIC

I'm very pleased to say that I received the print today and it is absolutely magnificent .... any smaller than the 50 inches I ordered would have been too small! .... and can't wait to get the picture on the wall. With best wishes,

Dave, UK

Just a quick note to Thank You for your help in getting our parcel over to the UK. It arrived early last week and was received with many thanks. The beautiful puzzles have been setup in a prominent position in the dining room for everyone to see. You really made there day so Thank You. Kindest regards


My best purchase was Photography Explained... I have spent a fortune on books and magazines to try and learn more about photography - this book was written in the most easiest laymans terms I have seen , I think this was the best read and will now keep it in my camera bag for fast reference.  Thank you Ken.

Michelle, NSW

Thank you,

I am really looking forward to receiving my picture; at this point I can only imagine how grand and incredibly beautiful it will be, it will be undoubtedly a treasure to last a lifetime! Please let me take this opportunity to thank you for all your kindness, support & patience over these past several months. You have been exceptional in your knowledge & in your customer service. I hope to be able to make at least one more trip to Australia in the next few years and I am looking forward to seeing the actual site where the picture was taken.


Please accept again my gratitude and also my sincere wishes to you & your colleagues for a beautiful Christmas season and for every happiness in the New Year.

Best wishes,


Just wanted to thank you for the prompt response and taking care of my order challenges. I really appreciate it. Have a truly blessed Holiday season.


Thank you. The calendars arrived today. That was definitively quicker than I have thought. Perfect for Christmas!

Merry Christmas,


Excellent, thanks so much for your efficient customer service, much appreciated.



Thank you very much for your prompt reply. We just bought the picture and absolutely love it and couldn’t figure out where it was. Looks like we will have to go to the Whitsunday’s one day to see the real thing! Thanks again.



I just wanted to let you know that I received Mr. Duncan's book about the Passion yesterday, and I absolutely love it. A lot of the pictures I had never seen before, especially the ones from behind-the-scenes. I wanted to make a huge compliment to Mr. Duncan for publishing these beautiful pictures and the price of the book is definitely worth it.


Thank you so much, Mr. Duncan.



Just received delivery of my print this morning and it looks absolutely stunning as I knew it would, A Beautiful addition to my new home. Thank you for a very pleasurable experience and for your excellent service and prompt delivery.


I just wanted to let you know the below order arrived. It was a birthday present for my Father, It arrived a day before his birthday and his was absolutely thrilled. I have also received the receipt.


Thankyou very much for your prompt and professional service, I can't wait to use your site again.


Thanks and warmest regards,


Please find attached photos of the board room. Prints look great, and nothing but positive feedback.

Kevin - Bermuda

I have just received a phone call from my parents - praising your staff and of course the print they received. They couldn't be more surprised and thrilled. I just wanted to thank you for your assistance in the purchase and the quality of sales assistance we have received. You have truly made it a joy.

Kind Regards,

Katrina - Hong Kong

Just wanted to drop you a quick line thanking you so very much for the beautiful Sydney Splendour picture, which we received about half an hour ago! Fantastic shipment job and great service from you guys! I am thrilled to have it and certain we will enjoy this gorgeous Ken Duncan picture for years to come.


Many thanks to you and everyone else that was involved for your cooperation and communication in shipping the picture.


Belinda - Texas

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